Support
Need a hand with E Squared?
Email us and a person will answer — not a ticket queue.
Get in touch
builtbyiota@gmail.comCommon questions
- I can't sign in, or a Being's PIN isn't working.
- Email us the account holder's name and we'll help you get back in. Don't send the PIN itself — we'll never ask for it.
- How is our family's data kept private?
- Sensitive fields are encrypted at rest, and only your household can see what's logged. See our Privacy page for the full detail on what's collected and why.
- I found a bug, or something looks wrong.
- E Squared is in active development, so this is genuinely useful to hear about. Email a description of what happened and, if you can, what you expected instead — a screenshot helps too.
- I have an idea or a request.
- We read every email. It won't always be a fast yes, but it will be read by a person building this alongside families using it.