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Support

Need a hand with E Squared?

Email us and a person will answer — not a ticket queue.

Common questions

I can't sign in, or a Being's PIN isn't working.
Email us the account holder's name and we'll help you get back in. Don't send the PIN itself — we'll never ask for it.
How is our family's data kept private?
Sensitive fields are encrypted at rest, and only your household can see what's logged. See our Privacy page for the full detail on what's collected and why.
I found a bug, or something looks wrong.
E Squared is in active development, so this is genuinely useful to hear about. Email a description of what happened and, if you can, what you expected instead — a screenshot helps too.
I have an idea or a request.
We read every email. It won't always be a fast yes, but it will be read by a person building this alongside families using it.